(4.5 / 5)1847+ Ratings

Z Gallerie Reviews

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Overall Rating

4.5
4 Reviews
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About Z Gallerie

Zgallerie.com is a home décor store that offers affordable and modern furniture. The website features a curated collection of products including art furniture, mirrors, lighting, decor, tabletop items, and pillows. They also offer bedding and rugs. Customers can find fresh spring ideas and brighten their space with Z Gallerie's offerings. The website often runs sales, offering up to 50% off clearance items. In addition to their wide range of products, Z Gallerie also offers design services to help customers visualize their new space. They provide free shipping on orders over $79, although some exclusions apply. Customers can shop online or visit Z Gallerie stores to browse their collection of modern furniture, bedding, art, and more.

Z Gallerie Pros & Cons

Pros of Z Gallerie:

  • Unique and Stylish Products: Z Gallerie offers a wide range of unique, modern home furnishings and decorative accessories, including hand-picked art and furniture designed by interior designers and bloggers.
  • Global Inspirations: The in-house design team travels the world, translating cultural art, fashions, and styles into products that capture the essence of exotic locales.
  • Free Design Services: Customers can connect with a stylist online or in-store for guidance and inspiration.
  • Charitable Initiatives: Z Gallerie is actively engaged in philanthropic activities with organizations such as the Pancreatic Cancer Action Network and the American Diabetes Association.
  • Quality and Style: Products are known for their quality materials and contemporary designs.

Cons of Z Gallerie:

  • Poor Customer Service: Many customers have reported dissatisfaction with the customer service, citing long wait times, unresponsive representatives, and unhelpful interactions.
  • Delivery Issues: There have been numerous complaints about delayed deliveries, broken items upon arrival, and lack of communication regarding order status.
  • High Price Level: Consumers have mentioned that the price level of Z Gallerie is high, which may not be justified by the quality of the products in some cases.
  • Return Policy Issues: Some customers have experienced difficulties with returning or exchanging defective items, with some reports of restocking fees and unprocessed refunds.

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Z Gallerie Customer Reviews (4)

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Eugene Cross
Eugene Cross
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Feb 12, 2023
Jeannie Vang
Jeannie Vang
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Feb 11, 2023
Luke Marsden
Luke Marsden
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Feb 10, 2023
Noelle Leclerc
Noelle Leclerc
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Feb 6, 2023

Z Gallerie Customer’s Q&A

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Z Gallerie Features and Benefits

Key features and benefits of shopping at Z Gallerie include:

  • Modern Glamour: Z Gallerie has evolved into a gallery of modern glamour, offering stylish and unique home furnishings.
  • Quality and Style: The products are known for their quality materials and contemporary designs.
  • Global Inspirations: The in-house design team travels the world, translating cultural art, fashions, and styles into products that capture the essence of exotic locales.
  • Wide Range of Products: Z Gallerie offers a wide range of furnishings, accessories, gifts, and decor, all marked by Z Gallerie’s signature aesthetic.
  • Free Design Services: Connect with a stylist online or in-store for guidance and inspiration.
  • Charitable Initiatives: Z Gallerie is actively engaged in philanthropic activities with organizations such as the Pancreatic Cancer Action Network and the American Diabetes Association.

These features and benefits make Z Gallerie a popular choice for those seeking stylish and unique home decor.

Z Gallerie Pricing

Z Gallerie offers a variety of products with different price ranges. Here are some specific examples:

  • Glass Cone Trees (Set of 2): $69.00 (on sale for $40.99)
  • Glittered Cone Trees (Set of 2): $59.00 (on sale for $34.99)
  • Majestic Deer (22"H & 32"H): $140.00
  • New Lower Pricing: Products range from $0.00 to $1319.00, with some items available for lower prices due to sales .

For more detailed pricing information, you can visit their website and filter by price or in-stock items. Additionally, they offer a 15% discount on the first order for regular-priced items.

About Zgallerie.com Payment Method?

At Zgallerie.com, customers can choose to pay with a Credit Card (Visa, MasterCard, American Express, Discover) or PayPal. All Credit Card payments will be processed through a highly secured financial service, PayPal, and the customer's account will be charged once the order has been placed. Additionally, there is an option to pay the Z Gallerie Credit Card bill online using Visa, MasterCard, or Discover debit card, with Apple Pay, or with a bank account. This payment will be processed securely on behalf of the customer. Please note that the availability of these payment methods may vary and it's always a good idea to check the website for the most up-to-date information.

Z Gallerie FAQs

FAQ

Z Gallerie Alternatives

Here are the top 10 alternatives to zgallerie.com:

  1. Wayfair: Known for reasonable prices across over 18 million home items, quick delivery, and free shipping on most purchases.
  2. Pier 1 Imports: Offers global-inspired furniture and decor at affordable price points. Regularly offers sales and free delivery on some orders.
  3. West Elm: Mixes modern, global, and indie influences across furniture, bedding, rugs, lighting, and decorative accessories. Prices run the gamut allowing for careful selection within budget.
  4. CB2: A trendy option for contemporary furniture with cutting-edge designs for every room in your house. Frequent sales and free design services are available.
  5. World Market: Offers stylish, modern, and affordable furniture with high-grade materials to last longer. Regular sales and discounts are available.
  6. Living Spaces: Offers a free cup of Starbucks when you visit any of their showrooms across California, Nevada, and Arizona. Known for the Lowest Price Guarantee, Same Day Shipping, and Free Assembly.
  7. Rooms To Go: Known for affordable indoor furniture (especially bedroom sets) e.g. queen and king-sized beds, dressers, chests, and mattresses.
  8. Lamps Plus: Offers a wide variety of lighting fixtures, lamps, and home decor at great prices.
  9. Macy’s: A well-known department store offering a wide range of furniture and home decor items.
  10. Joss & Main: An online retailer offering stylish and budget-friendly furniture and home decor.

These stores offer a variety of styles and price points, making them great alternatives to Z Gallerie.

FAQ

How To Open A Z Gallerie Account?

To open an account on zgallerie.com, follow these steps:

  1. Visit the Z Gallerie website.
  2. Click on "Login" at the top of the page.
  3. Under the "Create an Account" section, fill in the required fields:
    • First Name
    • Last Name
    • Email Address
    • Create a Password
    • Re-enter Password
    • Phone
  4. Click on "Create Account".

After creating an account, you can checkout faster in the future and keep track of your order history. You also get 20% off your first order when you join their list (valid on reg-price items only).

FAQ

How much does shipping cost for Z Gallerie products?

The shipping cost for Z Gallerie products varies depending on the size, weight, and destination of the product.
FAQ

What is the delivery time for Z Gallerie products?

The delivery time for Z Gallerie products depends on the product and the shipping method chosen. Customers can contact Z Gallerie customer service for more information.
FAQ

Can I cancel my Z Gallerie order?

Yes, customers can cancel their Z Gallerie order within 24 hours of placing it. After that, cancellations are subject to approval by Z Gallerie customer service.
FAQ

What payment methods does Z Gallerie accept?

Z Gallerie accepts payment by credit card, debit card, PayPal, and Z Gallerie gift card.
FAQ

Does Z Gallerie offer a warranty on their products?

Yes, Z Gallerie offers a five-year warranty on most products. Customers can contact Z Gallerie customer service to file a warranty claim.
FAQ

Zgallerie.com Return Policy?

Zgallerie.com has a detailed Return Policy. For Furniture, returns or exchanges can be processed by contacting customer service via email or phone, including the order number, item to be returned/exchanged, and reason for the return/exchange. Stocked Furniture can be returned or exchanged within 14 days of receipt, with a 25% restocking fee charged on all furniture returns. Custom Furniture is not returnable. Delivery fees and oversize fees are non-refundable. For Non-Furniture items, they are eligible for an exchange or refund within 14 days of receipt. Custom Art, Custom Window Panels, and Custom Bedding are not returnable. Once the return/exchange is approved, the product needs to be returned within 14 days to their warehouse. Packages must be returned prepaid at the customer’s expense. Refunds will be processed when the item has been received in their warehouse. The returned item will be inspected and approved for refunds. Please allow up to 30 days from the date that Z Gallerie has received your return for the refund to be processed.

As for the Shipping Policy, Zgallerie.com ships to all U.S. residential and business addresses in all states, except Hawaii & Alaska. They do not currently offer shipping out of the United States. Orders are shipped from either their distribution center in Los Angeles or directly from the vendor. Purchases are shipped when all items are in stock. Partially in stock purchases will not be shipped until all items are in stock. If you would like your in-stock items shipped immediately, additional shipping charges may apply. The shipping and handling charges are determined by the dollar amount of your order and the shipping method you select. Certain items, such as Art and Mirrors will have a specific shipping charge attached. No other shipping charges will apply to these items. If items are temporarily out-of-stock, the total shipping and handling charges may be automatically adjusted and charged as the merchandise is shipped. They use UPS for standard shipping and a variety of major Freight Delivery carriers for larger items like Furniture that exceed UPS ground size and weight requirements. Special Handling and Oversize charges may apply and are based on total value of your order and the size, shape or weight of the item(s) being purchased. All orders received over $400.00 will be shipped with a signature requested for delivery. They also offer Unlimited Furniture Delivery From $199, where an unlimited number of eligible Furniture items can be delivered for a single flat rate per shipping address. White Glove Delivery service is included on all flat rate orders unless noted otherwise on product page. Furniture items travel via freight carriers which may have extended processing and delivery times. Delivery rates are based on the driving distance from a Z Gallerie store. Direct Ship Furniture is included in flat rate but are not eligible for White Glove service.

FAQ

About Zgallerie.com Popular Products and Services?

Zgallerie.com is a home décor store that offers affordable and modern furniture. The store features a unique collection of furniture, art, lamps, sofas, dining, kitchen, beds, tables, and more. Some of the popular products include beaded placemats, Victoria stemware sets, Edessa bedding - pearl, Spruzzo charger sets, Cace pillow collection - gold, Meze dinnerware sets, Pavo bedding - ivory/gold, Indochine rug - platinum, Gilded wings, Indochine rug - white, Sequoia coffee table, Cace pillow collection - black/gold, Gold flora, Sequoia leaner mirror, Fresco 2, Indochine rug - gold, Milano rug - snow, Nikki Chu - midnight feather mirror, Infinity 2 wall decor - gold, Nightfall, Les Series 1, Sequoia floor mirror, Forward Looking, Palm rug - charcoal, Aspar wall sconce, Ellipse vase, Pavo bedding - ivory, Oslo throw - white, Dioptre stemware sets, Edessa bedding - silver, Porter pillow 24" - soft gold, Oslo throw - blush, Joie De Vivre pillow 22" - grey, Brixton throw - grey, Joie De Vivre pillow 22" - sapphire, Joie De Vivre pillow 22" - gold/black, Mongolian pillow 22" - white, Accolade vase, Oslo throw - black, Meze serving plates - set of 3. These products are hand-selected to ensure superb quality and visual impact. The store also offers design tips, special events, and sales. Customers can sign up for email updates to be the first to hear about new products. The website also features a catalog for the latest in home design ideas and inspiration. From furniture, decor, and outdoor, each catalog is a must for the stylish home. The store takes great pride in curating its ever-changing lineup of products that capture the latest trends in both modern and traditional styles. From plush upholstered headboards to abstract metal sculptures, every item at Z Gallerie is hand-selected to ensure superb quality and visual impact.

FAQ

How long has Z Gallerie been in business?

Z Gallerie, an American chain of home furnishing, art, and decor retail stores, was founded by siblings Joe Zeiden, Mike Zeiden, and Carole Malfatti in Sherman Oaks, California in 1979. The operation began as a small poster shop and started opening combined retail locations in 1982. Over the years, Z Gallerie has faced several challenges, including filing for Chapter 11 bankruptcy multiple times. Despite these setbacks, the company has continued to operate, albeit with a reduced number of stores. As of 2024, Z Gallerie is a subsidiary of Karat Home Inc. However, it's important to note that the information might have changed after 2021, and it's always a good idea to check the latest updates from reliable sources.

FAQ

What is the return policy at Z Gallerie?

At Z Gallerie, the return policy is as follows:

Furniture can be returned or exchanged within 14 days of receipt, but a 25% restocking fee will be charged on all furniture returns. Delivery fees and oversize fees are non-refundable. Custom Furniture is not returnable. To process a furniture return or exchange, customers are advised to email customerservice@zgallerie.com or call 424.999.4626, and include the order number, item to be returned/exchanged, and reason for the return/exchange.

Non-Furniture products are eligible for an exchange or refund within 14 days of receipt. Custom Art, Custom Window Panels, and Custom Bedding are not returnable. Once the return/exchange is approved, the product needs to be returned within 14 days to the Z Gallerie warehouse.

Refunds will be processed when the item has been received in the warehouse. The returned item will be inspected and approved for refunds. Please allow up to 30 days from the date that Z Gallerie has received the return for the refund to be processed. Refunds will be processed depending on the original method of payment.

Please note, there will be no refunds processed on any orders placed prior to January 19, 2024. If an item arrives with a manufacturing defect or damage caused in transit, contact Customer Service immediately at 424.999.4626.

FAQ

What are some popular Z Gallerie products?

Z Gallerie offers a wide range of products. Some of the popular items include Beaded Placemat, Victoria Stemware Sets, Edessa Bedding - Pearl, Spruzzo Charger Sets, and Cace Pillow Collection - Gold. Other notable items are Meze Dinnerware Sets, Pavo Bedding - Ivory/Gold, Indochine Rug - Platinum, Gilded Wings, and Sequoia Coffee Table. The Cace Pillow Collection - Black/Gold, Gold Flora, Sequoia Leaner Mirror, Fresco 2, and Indochine Rug - Gold are also well-liked. The Milano Rug - Snow, Nikki Chu - Midnight Feather Mirror, Infinity 2 Wall Decor - Gold, Nightfall, and Les Series 1 are other popular choices. The Sequoia Floor Mirror, Forward Looking, Palm Rug - Charcoal, Aspar Wall Sconce, and Ellipse Vase are also frequently purchased. The Pavo Bedding - Ivory, Oslo Throw - White, Dioptre Stemware Sets, Edessa Bedding - Silver, and Porter Pillow 24" - Soft Gold are also among the best sellers. The Oslo Throw - Blush, Joie De Vivre Pillow 22" - Grey, Brixton Throw - Grey, Joie De Vivre Pillow 22" - Sapphire, and Joie De Vivre Pillow 22" - Gold/Black are also popular. The Mongolian Pillow 22" - White, Accolade Vase, Oslo Throw - Black, and Meze Serving Plates - Set of 3 are also frequently bought.

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